HYDRO CHEM TECH ensures that the customer requirements of Environment management activities like Air, Water, Wastewater testing and Treatment Plants, Solid & Hazardous  waste collection and disposal are determined and these requirements are then transformed into activities, which are to be met National and International standards with the aim of enhancing the Customer Satisfaction.

The processes are carried out by identifying the stated and implied needs of the customer and also kept track for their progress to verify whether they are meeting the set target for the customer satisfaction level.

Actions are taken as per standard methods  for any deviations from the set target and all the correspondences between the customer and the Organization is maintained for analysis to enhance the customer satisfaction.